Privacy Policy

The German-language Datenschutzerklärung is authoritative and prevails over this translation in case of any discrepancy.

1. Controller

The controller responsible for the processing of personal data on this website within the meaning of the General Data Protection Regulation (GDPR) is:

We have not appointed a data protection officer, because the conditions of Art. 37 GDPR are not met for our processing. Please direct any data protection questions to the e-mail address above.

2. Contacting us by email

This website does not contain a contact form. Contact is made exclusively by email to contact@sentclose.com.

When you contact us by email, we process the following data:

• your email address,
• your salutation and name, insofar as you provide them in your message,
• the content of your message and any other details you provide,
• technical data of the sending mail server (IP address, receipt timestamp and, in the case of email transport logging, generally non-sender-specific transport log information).

Purpose: handling your enquiry and communicating with you.
Legal basis: Art. 6 (1) (b) GDPR, where your enquiry is directed at the conclusion of a contract or is necessary for its preparation; otherwise Art. 6 (1) (f) GDPR, our legitimate interest in responding to general enquiries. In addition, Art. 6 (1) (c) GDPR, insofar as we are subject to statutory retention obligations.

Retention period: We retain the data until the purpose of the retention ceases to apply, which is generally the case once your enquiry has been dealt with. Where your enquiry relates to the conclusion of a contract, we retain the data for as long as it is needed to perform the contract, and in addition until the expiry of statutory retention periods – in particular § 147 of the German Fiscal Code and § 257 of the German Commercial Code.

3. Delivery of the website (server log files)

When you access this website, our web server automatically receives data transmitted by your browser:

• the page accessed (file name of the HTML document),
• the date and time of access,
• the amount of data transferred and the confirmation of a successful retrieval,
• browser type and version as well as the operating system,
• the referring URL,
• the IP address of the requesting end device.

Purpose: technically error-free operation, security of the website and error analysis.
Legal basis: Art. 6 (1) (f) GDPR. Our legitimate interest lies in operating the website securely and without disruption. Processing is necessary for the security of the website (Art. 6 (1) (c) GDPR) insofar as the log files serve to analyse errors and defend against attacks.

Retention period: Log data is deleted automatically after 14 days at the latest. Longer retention only takes place where a specific security incident requires retention for the purpose of investigating or prosecuting criminal offences (Art. 6 (1) (f) GDPR).

4. Measuring reach with Plausible Analytics

We measure the reach of this website using Plausible Analytics in the self-hosted Community Edition. The instance runs on our own server within our own infrastructure. No data is transmitted to Plausible Analytics Inc. or to any other third party; the software is open source and the analysis is carried out solely by us.

In detail, the following applies:

• No cookies are set and no persistent identifiers are used.
• There is no cross-site tracking, and the data is not merged with data from other websites or services.
• The analysis is aggregated and shows only page views, referrer information, device categories and country codes. Assignment to individual persons is not possible.
• The IP address is pseudonymised by Plausible using a daily rotating salt and is not stored permanently; IP-related data is removed no later than 24 hours after collection.

Purpose: statistical analysis of our own web presence, detection and correction of malfunctions, and improvement of the website.
Legal basis: Art. 6 (1) (f) GDPR. Our legitimate interest lies in statistically evaluating the use of the website and ensuring its functional reliability.

A consent banner is not required, because neither cookies nor other technologies for storing information on your end device are used, and no tracking within the meaning of §§ 25 TDDDG takes place.

5. No cookies

This website does not use cookies, similar technologies, or any other technologies for storing information on your end device. This applies in particular to localStorage, sessionStorage, fingerprinting and similar technologies.

6. No third-party content

Our website does not embed external fonts, images, videos or map material from third parties, nor any social media plugins (no Facebook, Instagram, LinkedIn, X/Twitter or YouTube embeds). No content from third-party servers is therefore loaded automatically when you access this website, and no data protection risk arises from the automatic connection to third parties.

7. SSL/TLS encryption

This site uses SSL or TLS encryption for security reasons. You can recognise an encrypted connection by the fact that the address bar in your browser changes from “http://” to “https://”. Data you transmit to us via this encrypted connection is protected against unauthorised manipulation.

8. Processors

We use service providers who support us in operating and providing this website. All service providers used are bound by a data processing agreement pursuant to Art. 28 GDPR.

DNS resolution of your domain is carried out by Cloudflare. The A record points directly at our web server; the website is not delivered via Cloudflare's proxy and CDN infrastructure. No content or access data from your website therefore passes through Cloudflare.

9. International transfers

Processing with the service providers named in section 8 takes place within the European Union. Only Cloudflare, Inc., which is based in the United States, processes data outside the EU. For this processing, Cloudflare relies on the standard contractual clauses adopted by the European Commission pursuant to Art. 46 (2) (c) GDPR. Cloudflare's privacy policy is available at cloudflare.com/privacypolicy.

10. Retention periods

We retain personal data only for as long as it is necessary for the respective purpose or as long as a statutory retention period requires it. Overview:

11. Your rights

As a data subject, you have the following rights against us:

• Access (Art. 15 GDPR): You have the right to obtain confirmation of whether and which personal data we process about you.
• Rectification (Art. 16 GDPR): You have the right to have inaccurate or incomplete data corrected without undue delay.
• Erasure (Art. 17 GDPR): You have the right to request erasure of your data, unless retention obligations apply.
• Restriction of processing (Art. 18 GDPR): You have the right to have processing restricted under the conditions set out there.
• Data portability (Art. 20 GDPR): You have the right to receive the data you have provided in a structured, commonly used format where processing is based on consent or on a contract and is carried out automatically.
• Objection (Art. 21 GDPR): Where processing is based on Art. 6 (1) (e) or (f) GDPR, you have the right to object at any time on grounds relating to your particular situation. Your data will then no longer be processed, unless we can demonstrate compelling legitimate grounds that override your interests, or unless processing serves the enforcement of legal claims.
• Withdrawal of consent (Art. 7 (3) GDPR): Where processing is based on consent, you may withdraw consent at any time with effect for the future. The lawfulness of processing carried out up to the point of withdrawal remains unaffected.
• Right to lodge a complaint (Art. 77 GDPR): You have the right to lodge a complaint with a data protection supervisory authority. The authority competent for us is the Landesbeauftragte für den Datenschutz Niedersachsen (Data Protection Commissioner of Lower Saxony), Prinzenstraße 5, 30159 Hannover, Germany (poststelle@lfd.niedersachsen.de).

An informal message to contact@sentclose.com is sufficient to exercise your rights.

12. Are you obliged to provide data?

No. You are not legally obliged to provide personal data. If you choose to send us an email, however, this is necessary for us to be able to handle your enquiry. Without this information we cannot answer your enquiry.

13. Automated decision-making

We do not use automated decision-making, including profiling, within the meaning of Art. 22 GDPR, which produces legal effects with regard to you.

14. Updates to this policy

This privacy policy is current as of 22 October 2026. The continued development of our website or changes in legal or regulatory requirements may make it necessary to adapt it. The current version is always available on this page.